Car Service Welwyn Garden City

Book online or call our team, select MOT, Repairs or other Services required, alongside your preferred date, time and place of collection. 

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Our team meets you at the collection point in the morning, where they complete an initial inspection sheet with you before taking your vehicle to the workshop.

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We do the work and if any additional work is required, we will contact you to discuss and agree on any additional costs and timescales. No additional work is completed before discussing with you.

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We deliver your vehicle back to your chosen location in the afternoon with all relevant paperwork including a VAT invoice. Once all work is completed, payments can be made in person, online or via phone call, so you do not need to be there upon delivery. We do not accept cheques as a method of payment.

Whether you have a bad clutch, faulty breaks or punctured tyre, we are here to help. 

We pride ourselves on hassle-free car repair and MOT collection services, offering flexible pick-up and delivery times to suit your needs. We collect and deliver for free up to 15 miles, if you are further away, we add a small charge depending on the distance.

We ensure a high level of customer satisfaction at every stage of the process, with your car being fully insured the moment it’s signed over to us, so you can rest assured knowing your car is in safe hands. If you have any further questions about our services and how it works, please feel free to get in touch with a member of the team today.

What do our customers ask?

Is my car collected and delivered for free?
A Yes, we will collect and deliver your cars for free up to 15 miles. If you are a further distance, a small charge will be added.

When will my car be collected and delivered?
A We are flexible to your needs, typically collecting between 8am-10:30am and delivering after 3pm. Our out-of-opening hours are available on request in case you are unavailable for standard collection times. 

Is my car insured once collected?
A Yes, once you sign over the car to us it is fully insured meaning you will be covered if any issues occur whilst in our possession.

If my car requires extra work, will you let me know?
A Yes. We don’t carry out any additional work until you have authorised it. One of our qualified mechanics will contact you, talk you through the issues and give you as many options as possible to help you make an informed decision.

Is there any warranty or guarantee?
A Yes, all our services come with a 12-month part and labour guarantee. We also use O.E certified parts which guarantee your manufactures warranty.

How do the offers and discounts work?
A If you have a discount or offer, mention it when booking over the phone or in the comments when booking online.

Other FAQs

Can I drive my car without an MOT?
A It is illegal to drive your car without a valid MOT certificate. If you are driving to have your MOT, you must be able to provide evidence of the booking. Using CollectServiceGo, you can remove the hassle of driving without a valid MOT certificate and have our team pick your car up at your chosen collection point.

How long should I leave my car service?
A If you notice an issue that is putting yourself or others at risk, we do not advise driving your car. Depending on your car, it is advised by most manufacturers to have a full car service every year or every 12,000 miles. 

How long does an MOT take?
A Depending on your requirements, an MOT can take between 45-60 minutes, however, if your car fails the MOT, it will take longer depending on the issue.